Incident Detection and Response Acceleration
Need for improved incident detection and response acceleration
Annual Soil Refresh Data Staging Server Automation
The process for adding new data to the Staging Server is repetitive and time consuming. We utilize the commercial software UIPath Studio with computer vision to automate this proc…
GIS Help Desk Chat Bot
Answer easier Geographic Information System (GIS) help desk questions based on published Knowledge Based Articles (KBAs) which are used to train the model.
Forest Plan review and planning support
Opportunity to increase business productivity related to forest plan reviews by analyzing data and information at a rapid pace
Chatbot for IT Customer Help Desk
The chatbot assists USDA staff with IT issues by answering common questions and initiating a support request if additional help is needed.
VA Section 508 Office URL Ownership Prediction Model
Inaccurate identification of URL ownership for webpages and documents leads to inefficiencies in remediation processes, delays in addressing issues, and gaps in monitoring and rep…
ESD-Predictive Intelligence
Predictive Intelligence, part of the ServiceNow platform, uses artificial intelligence and machine learning to improve the work experience. You can create and train models on the…
VA.gov Chatbot: Summative Content
AI can provide around-the-clock support without long wait times, allowing our human call center agents to help individuals with more complex concerns. The virtual agent will allow…
VA VoiceBot for Call Center Modernization
The VoiceBot can quickly handle common inquiries, offering Veterans immediate answers and reducing the frustration of long wait times. This allows Contact Centers to focus resourc…
Automated Incident Analysis
The Enterprise Command Operations (ECO) Major Incident Management (MIM) team will develop an AI Agent to assist in Major Incident bridge calls. The agent will gather insights from…
E2 HelpBot
EEO Users browse through documents like the User Guides or knowledge articles to understand E2 functionality. Additionally, many Help Desk Tickets are entered for support on E2 fu…
OpenAI Embedding Generation for Future Vector Search of Banking Data
The current design of a long term document for a banking partner consists of cloud blob storage which are registered into a database with metadata. A future phase will require ful…
Power Platform Solutioning Chatbot
The intention of the tool is to speed up the time taken between users identifying that help is needed for a solution and resolving what would be required to implement the solution…
Tachyon AI
Tachyon "1E Intelligence" is expected to provide deeper and more meaningful insights into the digital experience of VA employees and customers, including better visibility into th…
Ansible Lightspeed
Lack of adoption of automation, or expertise in coding knowledge to automate a remediation/code change. Ansible LightSpeed helps create automations faster, making teams more effic…
VetsEZ Middleware Development
The HDM middleware environment supports large-scale, secure health data transport across VA systems, but much of its underlying codebase is legacy (e.g., MUMPS, Java, .NET Framewo…
EDU Synthetic Test Data POC
To generate mock data which allows VBA education service to leverage non-prod, non-pii environments for more robust testing.
Pyramid Analytics Generative AI Options
Pyramid Analytics is a scalable business intelligence application/platform that uses VA data sources for building and maintaining data reporting content. The application/platform…
MetricSage
We intend to build a machine-learning model to optimize cost for the Claim Evidence API within VBMS. The input data will be system metrics collected by Dynatrace, such as CPU and…
Integration of Provar Manager with VA GPT
Streamline the creation of test cases. This approach saves time, reduces manual effort, and ensures that testing is both efficient and aligned with project's goals.
ECC Automated Knowledge Management
Currently, teams manually review and update Knowledge Articles, often without clear prioritization. This leads to rework, inefficiencies, and missed opportunities to align knowled…
AI Incident Management
The proposed AI system, referred to as the AI Incident Management (AIM), is designed to aid in faster problem determination and remediation during High Priority (HPI) and Critical…
Custom GPT for Network Operations and Automation (Wide Area Network)
This solution will be able to: 1. Information Retrieval: Query our router database and backup configurations to answer questions about network topology, device status, and config…