Smart Claim Check
Smart Claim Check (SCC) reduces avoidable claims processing errors by addressing the problem of manually reviewing extensive documentation by Veterans Service Representatives (VSR…
Articulate 360: AI Assistant
The ability to efficiently and quickly create interactive and engaging eLearning for VBA claims processors. Engaging eLearning helps reduce instructor burden and time in tradition…
Loan Guaranty Lender’s Handbook Chatbot
Loan Guaranty Service (LGY) has many policy and procedural documents that are difficult to know and retrieve information for. This AI tool is designed to make the knowledge retrie…
Summit AI Assistant
The AI is intended to reduce the time required to extract rich and relevant information from a corpus of documents pertaining to a specific business domain. A combination of keywo…
SIM VOX for training nursing scenarios
AI is intended for teaching and clinical training to improve nursing clinical decisions by putting them through a simulated scenario that they may encounter in real life. SIM VOX…
GenAI for KM
To provide agents/users content insight capabilities beyond simple keyword search currently available and improve response time & quality and incorporate updated source content in…
Education Call Center (ECC) Next Gen POC
To give easier access to information like approved, current procedures or helpful tips to call center employees that engage directly with Veterans. This is a high turnover positio…
AI Personal Assistance POC
Help VBA Education Data Analysts create queries and interpret data which can be used for decision making.
BESSistant
This use case will cut down the amount of time it takes an individual to search manuals for preventative maintenance and troubleshooting instructions - the AI chatbot returns answ…
Hospital Acquired Infections
Automate the identification of hospital acquired infections to meet VA reporting requirements to reduce the reporting burden on health care provider staff. We are creating a gene…
SCORE (Structured Clinical Output Rating Engine)
SCORE (Structured Clinical Output Rating Engine) uses o3-mini LLM to grade the quality of clinical notes that have either been created by a human or AI and provides feedback to th…
Generative Annotations
Veteran Service Representatives (VSRs) are required to annotate documents relevant to a Veteran claim so that subsequent reviewers are able to quickly reference information to mak…
TherapyTrainer
Simulation and feedback for training in evidence-based psychotherapies. This technology is intended to allow therapists to have just-in-time support and feedback when learning a n…
Internal QMS Processes Revamp
1. Planning & Restructuring Assistant: Utilize GPT-4x (or more advanced available models with reasoning capabilities) to analyze current QMS structures, identify optimization oppo…
AI Transcription and Summary in Veteran Narrative Medicine Program
1) The MyLife MyStory program tends to be time intensive, often requiring about four hours of the interviewers' time per patient, which limits the number of Veterans who can recei…
Sharing RVU Provider Metrics
Next Fiscal year, the VA will be focusing heavily on RVUs to measure provider productivity. However, the data currently can only be found in Pyramid Analytics, which is very diffi…
Use of Large Language Models to improve classification of identified text snippets from the CLEVER natural language processing pipeline
Use of text matching approaches like CLEVER to identify clinical information of interest in free-text clinical notes is an efficient approach but can be over-inclusive (e.g. inclu…
Redseal AI Usage
The cyber risk analytics AI is designed to provide enhanced risk prioritization and likelihood of exposure, validating impact through AI orchestrated workflows and automation.
Program Evaluation for Commission on Collegiate Nursing Education (CCNE)
To better understand and manage large volumes of written data, that assist in identifying student trends and curriculum gaps, and evaluating the program, utilizing CCNE standards…
eDiscovery (VASI 2460): Predictive Coding
Document review teams train an AI model to identify positive or negative content within a universe of documents.
Using LLMs to assist with data extraction
We are investigating the ability of Large Language Models (LLMs) to automate the extraction of discrete data elements from clinical notes. The National Radiation Oncology Program…
Executive Spend Analysis
AI is used to enrich Integrated Funds Control, Accounting, and Procurement (IFCAP) purchase order data by categorizing line item purchases into pre-defined spend categories that a…
ASKA: Automated Support and Knowledge Assistance
ASKA is an internal support tool for VBA Public Contact staff. It connects approved policy and procedural content from SharePoint to a searchable question and answer bot. Staff ca…
Research and Development Computer Center (RDCC) System Transformation AI Supported Reporting
The goal of our AI use case is to manage grants and supporting reporting related to the grants allocation.