OMB Individually Reported
GenAI for KM
Low riskExact public inventory row
Description
To provide agents/users content insight capabilities beyond simple keyword search currently available and improve response time & quality and incorporate updated source content in near real-time in future answers.
Detailed example
Generated content would vary in nature depending on specific processes/cases it would be deployed for, incl. synthesis, summarization, type/topic identification among others.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Improve response time & quality information provided to customers
Controls / human review
ATO: Not reported; PIA: Not published