AI Transcription and Summary in Veteran Narrative Medicine Program
Description
1) The MyLife MyStory program tends to be time intensive, often requiring about four hours of the interviewers' time per patient, which limits the number of Veterans who can receive the program. 2) The narratives that are produced in MyLife MyStory are sometimes lengthy. When provided with an AI-generated summary, busy clinicians accessing the narrative in a patient's chart may come away with a clearer understanding of the patient's story.
Detailed example
1) Transcriptions of patient interviews, generated using natural language processing. 2) An AI-generated summary of each patient's narrative.
AI / analytics pattern
Natural Language Processing: AI that processes, interprets, and shares information in human language.
Automation level / stage
b) Pilot – The use case has been deployed in a limited test or pilot capacity.
Expected benefit
1) Greater efficiency in the MyLife MyStory program with preserved acceptability, allowing for more Veterans to enjoy and benefit from the program. 2) Due to the inclusion of patient-approved, AI-generated summaries, busy clinicians accessing MyLife MyStory narratives in patients' charts will more often come away with a clear understanding of the patients' experiences through their stories
Controls / human review
ATO: Not reported; PIA: Not published