130 matching use cases
Service Delivery ×Low ×
OMB-IND-SBA-13OMB Individually Reported

Generative AI for SBA.gov product training

Staff need quick access to relevant information and guidance to efficiently respond to inquiries and make decisions.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-14OMB Individually Reported

AI for Small Business Development w/Copilot, Gemini or ChatGPT

SBA program managers need data-driven insights to identify at-risk 8(a) participants and predict growth trajectories to provide timely interventions and support.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-15OMB Individually Reported

ChatGPT for OMS Marketing

Staff need quick access to relevant information and guidance to efficiently respond to inquiries and make decisions.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-16OMB Individually Reported

Gemini AI for Strategic Planning

Manual processing and analysis is resource-intensive and may lack the speed and consistency needed for effective operations.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-17OMB Individually Reported

GovCon Match

Identifying trends and predicting outcomes requires analysis of complex data patterns that are difficult to assess manually.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-19OMB Individually Reported

Business Plan Creation

Manual processing and analysis is resource-intensive and may lack the speed and consistency needed for effective operations.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-2OMB Individually Reported

Business Development

SBA program managers need data-driven insights to identify at-risk 8(a) participants and predict growth trajectories to provide timely interventions and support.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-20OMB Individually Reported

Employee Center AI Search

Manual processing and analysis is resource-intensive and may lack the speed and consistency needed for effective operations.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-23OMB Individually Reported

Email, Document, and Composing AI Editor

Government communications require professional, clear, and error-free writing across diverse documents and correspondence. Manual proofreading is time-consuming and may miss subtl…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-24OMB Individually Reported

Secure IL5 AI

Government teams need secure AI capabilities that meet federal security requirements for analyzing sensitive data, generating content, and streamlining knowledge work without comp…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-3OMB Individually Reported

Audit Green Book Classification

Manual classification and tagging of audits and recommendations according to OMB Green Book taxonomy is labor-intensive and prone to inconsistency.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-30OMB Individually Reported

SBA.gov External Customer Chatbot

Customer service teams are overwhelmed with routine inquiries that slow response times and prevent agents from focusing on complex, high-value customer issues. Manual case classif…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-35OMB Individually Reported

AI Incident Summarization

Security analysts spend 15–30 minutes manually reading hundreds of work notes, logs, and audit trails to understand the status and history of each security incident, slowing respo…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-40OMB Individually Reported

Multi-Agent Orchestration

SBA maintains millions of lines of legacy ColdFusion and COBOL code supporting mission-critical lending systems (CAFS) with minimal test coverage and significant technical debt. M…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-6OMB Individually Reported

ODRR Comm - Talking Point Generation

Creating tailored talking points for public and internal discussions requires manual compilation of statistics and program data across multiple sources.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-7OMB Individually Reported

7(a) Purchases ML Model

Manual review of all 7(a) loan purchase applications is resource-intensive, but OCA needs to maintain quality control and minimize PIIA error rates.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-37OMB Individually Reported

Large Language Model analysis for the Tips, Complaints and Referrals (TCR) system

The SEC receives high volumes of Tips, Complaints, and Referrals (TCRs) and has limited staff to triage these TCRs effectively. Some TCRs contain large narratives for allegations;…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-54OMB Individually Reported

Enhancing Analysis of SEC Web Engagement Trends Using AI

Manual analysis of Google Analytics data is time-consuming and limits the ability to identify trends across multiple SEC.gov pages.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-55OMB Individually Reported

Identifying Citations of SEC Publications to Measure Market Impact

Lack of visibility into how SEC publications are cited in external research and industry materials.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-57OMB Individually Reported

Analyzing EDGAR Search Trends to Understand Public Interest in Filings

Limited insight into how the public interacts with EDGAR and what types of filings are most viewed.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-59OMB Individually Reported

Rule and Comment Organization and Summarization

Downloading, navigating, searching, and understanding comments and rule filings can be slow and burdensome using existing tools.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-68OMB Individually Reported

Improve efficiency of comment letter ingestion

Using AI/ML to improve the timeliness and accuracy of the ingestion of comment letters, such as by automating the identification of comment file numbers, and enhancing the identif…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SEC-69OMB Individually Reported

Comparing EDGAR system access request forms

The AI helps extract information from scanned documents and compares it with information provided on a digital form

OMB Individually ReportedService DeliveryLow risk
OMB-IND-TFI-1OMB Individually Reported

Public Chatbot

Public data is hard to sift through and results in calls to the helpline.

OMB Individually ReportedService DeliveryLow risk