17 matching use cases
Information Technology ×OIT: Office of Information & Technology ×Unassigned ×
OMB-IND-VA-24-1897OMB Individually Reported

VA Section 508 Office URL Ownership Prediction Model

Inaccurate identification of URL ownership for webpages and documents leads to inefficiencies in remediation processes, delays in addressing issues, and gaps in monitoring and rep…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-24-2553OMB Individually Reported

ESD-Predictive Intelligence

Predictive Intelligence, part of the ServiceNow platform, uses artificial intelligence and machine learning to improve the work experience. You can create and train models on the…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-24-2717OMB Individually Reported

VA.gov Chatbot: Summative Content

AI can provide around-the-clock support without long wait times, allowing our human call center agents to help individuals with more complex concerns. The virtual agent will allow…

OMB Individually ReportedInformation TechnologyHigh risk
OMB-IND-VA-24-2758OMB Individually Reported

VA VoiceBot for Call Center Modernization

The VoiceBot can quickly handle common inquiries, offering Veterans immediate answers and reducing the frustration of long wait times. This allows Contact Centers to focus resourc…

OMB Individually ReportedInformation TechnologyHigh risk
OMB-IND-VA-24-4521OMB Individually Reported

Automated Incident Analysis

The Enterprise Command Operations (ECO) Major Incident Management (MIM) team will develop an AI Agent to assist in Major Incident bridge calls. The agent will gather insights from…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-1102OMB Individually Reported

OpenAI Embedding Generation for Future Vector Search of Banking Data

The current design of a long term document for a banking partner consists of cloud blob storage which are registered into a database with metadata. A future phase will require ful…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-128OMB Individually Reported

Power Platform Solutioning Chatbot

The intention of the tool is to speed up the time taken between users identifying that help is needed for a solution and resolving what would be required to implement the solution…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-1347OMB Individually Reported

Tachyon AI

Tachyon "1E Intelligence" is expected to provide deeper and more meaningful insights into the digital experience of VA employees and customers, including better visibility into th…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-4253OMB Individually Reported

Ansible Lightspeed

Lack of adoption of automation, or expertise in coding knowledge to automate a remediation/code change. Ansible LightSpeed helps create automations faster, making teams more effic…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-5472OMB Individually Reported

VetsEZ Middleware Development

The HDM middleware environment supports large-scale, secure health data transport across VA systems, but much of its underlying codebase is legacy (e.g., MUMPS, Java, .NET Framewo…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-552OMB Individually Reported

EDU Synthetic Test Data POC

To generate mock data which allows VBA education service to leverage non-prod, non-pii environments for more robust testing.

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-5575OMB Individually Reported

Pyramid Analytics Generative AI Options

Pyramid Analytics is a scalable business intelligence application/platform that uses VA data sources for building and maintaining data reporting content. The application/platform…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-5657OMB Individually Reported

MetricSage

We intend to build a machine-learning model to optimize cost for the Claim Evidence API within VBMS. The input data will be system metrics collected by Dynatrace, such as CPU and…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-5958OMB Individually Reported

Integration of Provar Manager with VA GPT

Streamline the creation of test cases. This approach saves time, reduces manual effort, and ensures that testing is both efficient and aligned with project's goals.

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-6170OMB Individually Reported

ECC Automated Knowledge Management

Currently, teams manually review and update Knowledge Articles, often without clear prioritization. This leads to rework, inefficiencies, and missed opportunities to align knowled…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-651OMB Individually Reported

AI Incident Management

The proposed AI system, referred to as the AI Incident Management (AIM), is designed to aid in faster problem determination and remediation during High Priority (HPI) and Critical…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-VA-25-6585OMB Individually Reported

Custom GPT for Network Operations and Automation (Wide Area Network)

This solution will be able to: 1. Information Retrieval: Query our router database and backup configurations to answer questions about network topology, device status, and config…

OMB Individually ReportedInformation TechnologyLow risk