EEO Consultation and Guidance
Description
As you see a decrease in the amount of EO program managers within the VA, it'd be helpful to utilize AI to manage and analyze employee complaints, including those related to Equal Employment Opportunity (EEO). We want to have 24 hour EEO response to employee questions surrounding discrimination and harassment. The AI tool will not be equipped to provide legal or counseling services. It can receive Complaint Intake and Triage, provide Data Analysis, Sentiment Analysis, and Providing Information and Resources.
Detailed example
Narrow the scope of an employee's complaint and provide the necessary resource and information.
AI / analytics pattern
Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relationships.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Providing useful information in a timely manner. This is not legal advice.
Controls / human review
ATO: Not reported; PIA: Not published