Collective Bargaining Compass
Description
How can the HHS-NTEU collective bargaining agreement be more easily referenced? The HHS NTEU Collective Bargaining Agreement and associated rules are over 400 pages long, covering numerous topics related to employer-labor relations.
Detailed example
Suggested answer to a question, with thought process and links to relevant section of official document(s). The Collective Bargaining Compass provides a secure Virtual Assistant interface permissioned only to select ACF managers. Users type in questions about managing employees covered by the Collective Bargaining Agreement, and the Virtual Assistant provides a narrative of its “thought process” then suggests an answer based in the documentation, alongside links that take the user to the relevant section of the official document.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Faster fact-finding on the HHS-NTEU collective bargaining agreement. Rather than searching for relevant passages through keyword matching, people can ask their questions in natural language.
Controls / human review
ATO: Yes; PIA: To be posted on https://www.hhs.gov/pia/index.html, pending HHS OCIO action
Data needed
RAG implementation using commercially-available LLMs and the latest HHS/NTEU collective bargaining agreement, plus any relevant procedures and follow-on memoranda.