Policy Assistance Tool (PAT)
The system is designed to help employees quickly and easily find accurate policy information, improving efficiency and the user experience for those who need to access agency poli…
Application Observability Support
To assist OCIO users in monitoring critical applications for performance and availability management on premises and in the cloud environment. AI is used to create a baseline bas…
Coding Assistance
Increase developer efficiency through faster coding, time savings and cost reduction.
Mainframe code modernization assistant
Increase developer efficiency through faster coding, time savings and cost reduction.
Training Interaction Simulator
Employees do not have an avenue to practice interactions with a variety of clients/coworkers with a range of attitudes.
Vocational Assessment Assistant Tool (VAAT)
The AI is intended to address the problem of a manual, time-consuming, and expertise-dependent process for researching job codes and analyzing transferable skills, which can resul…
Digital Identity Verification Services
The AI is intended to solve the problem of securely verifying and authenticating individuals’ identities online, ensuring that users can prove and share their identity safely for…
Enterprise Ticketing System (ETS)
This AI use case consolidates searching capabilities across multiple applications and portals to help employees find and locate the appropriate form to submit a request or problem…
Human Resource Chatbot
Generative AI chatbot grounded in SSA Personnel Policy Manual and other HR related documents that provides HR staff with the ability to search HR policy and related documents usin…
General Use Chatbot
Generative AI model to create content, summarization, analyzation and research capabilities
Training Audio and Video Generation
Generative AI model to create audio and visual content for SSA training products
AI Comment Analysis
The AI comment analysis system supports the decision-making of SSA public comment reviewing staff by making preliminary designations as to whether a given public comment (or selec…
AI Input in Translation
Leveraging machine-based tools to streamline workflows in translation work. Machine output is carefully post-edited by professional human translators to ensure highest quality pro…
FOIA Web ML Document Indexer
AI-Augmented Declassification Review
The amount of documents, particularly cables and emails, that require declassification review increases exponentially in the next few years. Manual review is unsustainable and exp…
BudgetChat AI Tool
Inputting large amounts of data from paper forms into a digital system using AI.
Evaluating Customer Feedback and Sentiments with AI
To leverage Natural Language Processing (NLP) and secure Large Language Models (LLM) on unstructured text data to identify actionable insights to drive customer improvement initia…
Consular Affairs FaceVACS
To automatically check passport photo quality during the Online Passport Renewal (OPR) process, providing instant feedback to ensure submitted images meet requirements.
Travel.State.Gov (TSG) Enhanced Search and Chatbot
Travel.state.gov (TSG) Content Refinement with AI Text Editor
Predictive Analytics Platform
Innovation and Transformation Measurement and Prediction
CodeGen - AI-assisted IT Application Development
Within Grade Increase Data Extraction Automation
Moving large amounts of data from paper and/or digital forms into a digital system can be challenging, time intensive, and costly.