Voice of the Customer
The Office of the Chief Financial Officer, Customer Experience Team works across the department to develop a deep understanding of who our customers are and how we can best serve…
Email Assistant
The Federal Housing Administration (FHA) Resource Center is receiving a surge of an unprecedented number of emails requests in the contact center and needs a way to reduce the ema…
FHA Resource Center Chatbot
Expanding the ability to answer calls with a Virtual Assistance Chatbot and Voice Bot on the Interactive Voice Response system 24/7 at the Federal Housing Administration (FHA) Res…
Machine Learning for Entity Matching
This AI use case addresses a critical data quality challenge within NASA’s enterprise Salesforce platform by enabling NASA to accurately merge extremely large institutional datase…
Automated Data Normalization for Institutional Records
This AI use case aims to automate the cleanup, transformation, and normalization of large institutional datasets that feed into NASA’s enterprise Salesforce platform. Currently, p…
Automating Data Stewardship for Temporary Account Reconciliation
This AI use case focuses on automating the manual review and verification process for temporary “write-in” accounts submitted by external users within NASA’s agency-wide enterpris…
Ask Tech Port
Ongoing development and enhancement of the NASA Technology Portfolio Management System (TechPort) "AskTechPort" generative AI tool. AskTechPort leverages the TechPort data set of…
Enhancements to T-Rex and D-Rex
Enhancement and further training of the NASA Technology Taxonomy and Target Technology Destination recommendation systems, known as T-Rex and D-Rex respectively. T-Rex and D-Rex a…
Categorizing Grant Subjects from Grant Applicants
Faster categorization of grants
External "Public Facing" Chatbot
Public service chatbot to provide responses to grant applicant and NEA constituent questions
Semantic Similarity Text Search
Identifying relevent information in extensive library of historic accident investigation reports, evidence, and safety recommendations
Media Content Generation
Content Creation Media Content ideation and drafting can be labor intensive
Application to AI services integration POC
AI Enablers (Enterprise solutions that enable AI to integrate into IT services infrastructures)
Similar Opportunities (KNN)
Agencies do not receive the highest number of proposals from capable applicants as applications generally tend to come from the same set of applicants.
Applicant Help Chatbot
Answer user questions about Grants.gov
GrantSolutions Text Analyzer Tool
Program staff authoring NOFOs need capabilities to simplify language and ensure NOFOs remain compliant with the Plain Writing Act of 2010.
GrantSolutions AI Writing Assistant
Program staff authoring NOFOs need capabilities to simplify language and ensure NOFOs remain compliant with the Plain Writing Act of 2010.
GrantSolutions Recipient Risk Tool
Grant managers need an efficient method to conduct risk assessments before issuing financial assistance awards to prevent fraud, waste, and abuse.
GrantSolutions Non?Competing Continuation Approval Tool
Grant managers need an efficient workflow to identify and analyze differences in non-competing continuation budgets and narratives from year to year.
GrantSolutions Helpdesk Agent
GrantSolutions users need an efficient method to get answers to their login and access-related questions.
GrantSolutions Non?Competing Continuation Review Tool
Grant managers need an efficient workflow to identify and analyze differences in non-competing continuation budgets and narratives from year to year and ensure narratives promote…
FAS Catalog Platform - Virtual Assistant
The AI is intended to solve the problem of users struggling to quickly find help and support documentation within the extensive FCP system. Currently, users often resort to contac…
AI in Public Experience (PX) Contact Center Services Blanket Purchase Agreement (BPA)
The AI is intended to solve the problem of high call, email, and chat volumes within the Public Experience (PX) Contact Center (CC) program, which currently handles over 2 million…
Login.gov: artificial intelligence technology used for detecting and mitigating fraud for remote unsupervised identity verification
The AI is intended to solve the problem of detecting and mitigating fraud, spoofing, or deepfakes introduced by the remote identity proofing process. Specifically, it aims to comp…