OMB Individually Reported
Applicant Help Chatbot
Low riskExact public inventory row
Description
Answer user questions about Grants.gov
Detailed example
System help documentation and funding opportunity listings
AI / analytics pattern
Natural Language Processing: AI that processes, interprets, and shares information in human language.
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Faster answers to questions at a lower cost
Controls / human review
ATO: Yes; PIA: Not published
Data needed
Grants.gov public website