CCSQ Now Assist for Creator
Improve efficiencies regarding development withing the CCSQ ServiceNow program.
iVeri-Fi (Test)
In October 2024, Serco will begin utilizing iVeri-Fi, (a decision service platform) to perform automated processing of remote identity proofing (RIDP) verification tasks. These t…
CMS Chat
Workforce productivity and operational efficiency
Artificial Intelligence Use Case Pilot in Medical Review on Medicare Fee-For-Service (FFS) Improper Payment Measurement (Comprehensive Error Rate Testing Program) Data
OFM is hoping to leverage cutting-edge AI technology to potentially introduce new efficiencies and accuracy in the Comprehensive Error Rate Testing (CERT) medical review process…
Content Analysis POC
Content analysis POC for the automated analysis of qualitative data including comments, complaints, stakeholder interviews, surveys, etc.
Enterprise Architecture LLM for CMS Regulatory Content
Enhance the Enterprise Architecture (EA) Knowledgebase by creating a centralized, searchable repository of CMS regulatory knowledge, and make complex regulatory information availa…
Health Plan Management System - Complaint Tracking Analysis
Support the analysis of MA and Part D beneficiary complaints data.
Knowledge Management Solution
This AI-driven system addresses a critical challenge in government operations - preserving institutional knowledge.
ASSIST Tool
This tool focuses on strategic alignment and mission effectiveness across the team.
Executive Order Gap Analysis Tool
A specialized compliance and analysis solution that analyzes Executive Orders and program impact.
AI Code Assistance – WETG GitHub CoPilot Proof-of-Concept
Coding assistance
AI Search in Google Vertex (discovery)
Improved search
AI in Slack
Improved Slack
AI in Figma Make
Rapid prototyping
AI Language Translation Support in Smartling
Improved translation
AI Web Content Search Engine Optimization (SEO) in Drupal
Search engine optimization
Medicare AI Customer Insights
Improved customer insights
AI Automation within the WETG Web Help Service Desk (discovery)
Improved help desk service
RFI Comment Analysis POC
Addresses the challenge of efficiently analyzing and extracting insights from large volumes of comments in response to an RFI.
AI Agent Orchestrator POC
The AI Agent Orchestrator solves the problem that current chatbots are limited to question-and-answer interactions and cannot orchestrate complex, multi-step analytical workflows…
MCP Server Registry and Integration Platform
The MCP Server Registry solves the problem that CMS teams currently lack a centralized, standardized platform to develop, share, and integrate specialized AI tools and capabilitie…
Agentic Web Search
The AI-powered web search agent solves the problem that CMS's custom chatbot, CMS Chat currently lacks internet access and is limited to training data with a cutoff date, preventi…
Deep Research Multi-Agent System
The Deep Research multi-agent system solves the problem that CMS employees currently cannot conduct research directly within CMS Chat.
508 Compliance Review MCP Server
The 508 Compliance Review MCP server solves the problem that CMS staff currently must manually review documents for Section 508 accessibility compliance, which requires specialize…