OMB Individually Reported
Agentic Web Search
Low riskExact public inventory row
Description
The AI-powered web search agent solves the problem that CMS's custom chatbot, CMS Chat currently lacks internet access and is limited to training data with a cutoff date, preventing staff from accessing real-time information
Detailed example
The agent will pull real-time web search results into CMS Chat context
AI / analytics pattern
Agentic AI: AI systems that perform tasks or make decisions autonomously with minimal human intervention.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
The web search agent will significantly enhance the chatbot's capabilities by providing access to real-time information
Controls / human review
ATO: Not reported; PIA: Not published