General AI Use Case across the SBA for web and desktop
Description
Staff need quick access to current, accurate information with verifiable sources for research, analysis, and decision-making. Traditional search requires manual verification and synthesis across multiple sources.
Detailed example
AI-powered search and research tool that combines live web search with multiple leading AI models to provide up-to-date answers backed by verifiable citations. Supports text generation, question answering, research assistance, and multimodal dialogue. Input: natural language queries. Output: comprehensive answers with citations, research summaries, and real-time information.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
b) Pilot – The use case has been deployed in a limited test or pilot capacity.
Expected benefit
Faster research and information gathering with built-in source citations, real-time information access, reduced time spent verifying sources, and improved quality of research outputs. Enables more informed decision-making with transparent sourcing.
Audit / financial statement impact
Not high impact: This AI system does not meet the criteria of any of the six pillars that make up High Impact AI in Memorandum M-25-21.
Controls / human review
ATO: Yes; PIA: Not publicly available
Data needed
Commercial vendor-managed training data