CSR Public Chatbot (CPC)
Description
This tool answers questions from the public, potential reviewers, and applicants by directly pulling relevant information from official government web pages, instead of searching FAQ lists.
Detailed example
This tool recommends original source material that seems to answer the user's question, and allows the user to check the accuracy of the answer.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Applicants and Reviewers can get their NIH grant applications and peer review questions answered quickly and efficiently
Controls / human review
ATO: Yes; PIA: Not published
Data needed
Applicant FAQs and publicly available content from public.csr.nih.gov website