CDC Chatbot
Description
This tool is a general purpose assistant for CDC staff powered by Large Language Models. Staff can upload documents, summarize information, extract information, create content, develop software code, or general tasks to support operational efficiency.
Detailed example
The system generates responses to staff questions in a general purpose manner including related to questions of uploaded documents. Staff may use the generated text in any manner they deem as appropriate.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Staff have used this tool to save an estimated 40,000 hours across various domains including efficiency gains with content creation, software development, and other back-of-the-house tasks within CDC. This has provided a greater than 500% ROI for the agency.
Controls / human review
ATO: Yes; PIA: Not published