OMB Individually Reported

Pricing Policy Chatbot

Exact public inventory row

Description

The AI, specifically the Pricing Policy Chatbot, is intended to solve the problem of efficiently providing factually accurate, context-relevant, and consistent information related to Pricing Policy to internal stakeholders. By training a RAG-based internal chatbot on a dedicated corpus of knowledge, the system aims to streamline the process of information retrieval and ensure that personnel have immediate access to the necessary guidance for their duties, thereby reducing potential inconsistencies and improving operational efficiency.

AI / analytics pattern

Natural Language Processing: AI that processes, interprets, and shares information in human language.

Automation level / stage

b) Pilot – The use case has been deployed in a limited test or pilot capacity.

Controls / human review

ATO: Not reported; PIA: Not published