OMB Individually Reported
Civil Rights Public Reporting Portal
Medium riskExact public inventory row
Description
With limited staff, we use AI to summarize incoming public complaints to assist in determining if a complaint is actionable by our teams.
Detailed example
Generates report summaries and tags on reports for CRT staff analysis.
AI / analytics pattern
Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relationships.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Lower backlog and faster response to the public.
Audit / financial statement impact
Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.
Controls / human review
ATO: Not reported; PIA: Not published