Public Comment Analysis
Description
DOJ strives to better serve the American public. For support timely responses following public comments submissions, especially for regulatory missions, this capability will facilitate efficient processing of duplicate and similar comments, while helping categorize, cite, and map public comments.
Detailed example
Data results, comparisons, and analyses for DOJ personnel to review and assess.
AI / analytics pattern
Natural Language Processing: AI that processes, interprets, and shares information in human language.
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
This tool improves text analysis and the timeliness of such analysis. Importantly, the tool contains technology to quickly identify, organize, and address high-volume public comments, including letter submissions. It supports the development of dashboards to provide metrics.
Audit / financial statement impact
Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.
Controls / human review
ATO: No; PIA: Not published
Data needed
The case owner relied on DOJ AI governance practices to select and prepare data, as well as evaluate performance.