CHS Q Business AI Assistant (theKraken)
Description
The AI Assistant is designed to address the challenge of quickly finding and using information spread across multiple platforms like GitLab and Confluence. Instead of employees spending valuable time searching through scattered documentation, theKraken provides a centralized tool to query, summarize, and generate content directly from CHS resources. This strengthens the agency’s mission by enabling staff to focus on high value work rather than time consuming administrative tasks.
Detailed example
Generated natural language responses to user queries.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
b) Pilot – The use case has been deployed in a limited test or pilot capacity.
Expected benefit
The AI Assistant has significantly enhanced the new employee onboarding experience by acting as a personalized guide to our data. It provides a centralized place to ask questions and quickly access information.
Controls / human review
ATO: Yes; PIA: Not published
Data needed
Internal data from GitLab and Confluence