CISAChat
Description
Currently, retrieving and synthesizing content from hundreds of government documents is a slow, manual process. CISA users need the capability to answer questions, generate summaries, and produce textual responses efficiently using a broad range of information sources—from CISA publications to DHS mandates. AI can streamline and accelerate this workflow by automating information extraction and response generation.
Detailed example
LLM generated response to the questions posed on uploaded content.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Currently, multiple CISA program offices are using contractor staff to review pre-production content and other internal materials to develop summaries, key themes, and improve clarity. Leveraging a Generative AI solution improves internal agency Customer Experience (CX) and saves staff time.
Controls / human review
ATO: No; PIA: Not published
Data needed
Current data used is pre-publication content that has already been approved.