Cybersecurity Chatbot
The AI is intended to solve the challenges associated with manual, labor-intensive compliance documentation and assessment processes within GSA IT. Currently, there's a lack of ef…
Elastic Machine Learning Threat Detection (Phase 1)
The AI is intended to solve the problem of identifying and detecting threats within system logs. By utilizing Elastic Machine Learning and Amazon SageMaker, the system performs ti…
Elastic Machine Learning Threat Detection (Phase 2)
The AI is intended to solve the problem of effectively identifying and prioritizing cyber threats. By creating aggregation models and decision tree models, the AI aims to synthesi…
Slack AI
The AI is intended to solve the problem of inefficient team communication and productivity by providing AI-powered assistance within the Slack messaging platform. This includes ad…
FAS Vision Agentforce
The AI, specifically the "FAS Vision Agentforce" system, is intended to solve several key customer service challenges by automating and improving operations. Its primary purpose i…
ServiceNow Generic Ticket Classification
Used to automatically route generic tickets to the correct group.
ServiceNow Virtual Agent (Curie)
This use case is designed for use within GSA to allow employees to research IT issues presenting to their workstation or find a quick answer to an IT procedure.
Marketplace: AI Supported Bookings & Space Stacking
The use case is intended to solve the problem of inefficient real estate resource management within federal agencies. It aims to optimize workspace utilization by providing smart…
OCFO Chatbot
The AI is being developed to address the challenge of providing efficient and timely financial inquiry support by automating responses to common user questions. This aims to reduc…
GovCXAnalyzer
The AI is intended to enhance the analysis of customer experience (CX) data across government services. It aims to process structured and unstructured customer feedback to identif…
Strategic Atlas
The AI is intended to solve the problem of difficulty in monitoring strategy execution and related opportunities at GSA, specifically because execution often depends on agency par…
RPA Cloud Connection
The AI is intended to modernize the Process Optimization and Automation (PO&A) architecture by integrating the RPA Test environment with a cloud-based AI environment. This aims to…
Office of Civil Rights (OCR) Case Crawler
The AI is intended to solve the problem of manually searching through extensive PDF documents of past EEOC OFO case decisions and OCR final agency decisions. This manual process i…
ChatOGC
The AI system aims to solve the problem of significant inefficiencies faced by attorneys within the Office of General Counsel (OGC) when searching for internal legal opinions and…
No-Code Text and Sentiment Analysis with XM Discover
The AI in this use case is intended to solve the problem of efficiently conducting text and sentiment analysis on qualitative feedback in a no-code environment. This allows GSA to…
Solicitation Review Tool (SRT)
The AI is intended to solve the problem of efficiently identifying non-compliant Information and Communications Technology (ICT) solicitations within SAM.gov data. It aims to auto…
Solicitation Review Tool - Section 508
The AI is intended to solve the problem of ensuring that federal solicitations for Information and Communication Technology (ICT) include adequate Section 508 compliance requireme…
Software Supply Chain Security Research
The AI is intended to solve the problem of time-consuming manual research into security vulnerabilities for third-party software as part of the Software Security Review process. C…
Expedited Transfer of Program of Requirements into Test Fit Layouts and Concept Design Options
The AI is intended to solve the time-consuming process of generating initial test fit layouts and concept design options from program requirements, a task that traditionally takes…
National Computerized Maintenance Management System (NCMMS) AI Chatbot
The AI is intended to solve the problem of providing user support within National Computerized Maintenance Management System (NCMMS) (IBM Maximo) for facility managers, contractor…
PBS AI Chatbot Domain Enhancements
The AI chatbot is intended to solve the problem of siloed information and time-consuming research across various Public Buildings Service (PBS) domains, including Portfolio Manage…
Leasing Desk Guide Bot
The AI, specifically the "Leasing Desk Guide Bot," is intended to solve the problem of GSA stakeholders needing to efficiently access accurate, consistent, and context-relevant in…
Portfolio Analysis LLM
The AI is intended to solve the problem of enabling strategic decision-making around the optimization of the PBS real estate portfolio. This involves aggregating multiple data sou…
Pricing Policy Chatbot
The AI, specifically the Pricing Policy Chatbot, is intended to solve the problem of efficiently providing factually accurate, context-relevant, and consistent information related…