ChatBot
The Chatbot responds to the questions, allowing staff to focus on other priorities.
BMC Helix ITSM
BMC Helix's ITSM AI capabilities include Proactive Problem Management and Incident Correlation, which will allow CRM's IT Service Desk to more efficiently identify issues, resolve…
AWS/cloud.gov - Network Routing
Support public complaint submission by enabling network routing technology to optimize speed of routing and re-route traffic around any configuration issues.
Azure Platform/Tools - Network Routing
Decision and action relating to network routing and load management.
Camtasia
Dynamic captions use AI tech within the local client software to convert speech to text and produce a transcript file.
Cloudflare Turnstile
Prevents bots from automatically submitting spam complaints through public web portal.
Dragon
Use natural language processing to convert spoken audio to text for employees with vision or mobility limitations.
Generative AI R&D Sandbox
The purpose of this use case is to create a R&D environment to enable DEA to test and prototype Generative AI based solutions.
Enterprise Telecommunications Information System
Speech to text.
TIPS
It is intended to prioritize tips to be worked as well as determine if a tip should get a second human review.
Internal Component-specific chatbot service
Provide human-like conversational responses to conduct general information queries and suggestions towards improving text without feeding into a commercially exposed AI model.
UiPath OCR activity
Errors and delays in manual data interpretation and data entry impact critical events in customer journeys and business process efficiency. UiPath states that it is an automation…
USTP AI Assistant
Intended purpose is to enable USTP's IT team to understand the process to develop, test, tune and use Microsoft various AI services--Azure Open AI, Azure Open AI Foundry, Microsof…
UiPath Document Understanding
Reduce errors and delays in manual data interpretation and data entry. Potential for significant time savings, additional security and reliability since staff are not working thro…
Translation tool
Provide USMS with the tools that can be integrated with USMS and USNCB data stores such as email content and other files for multiple language translated to English and vice versa.
System Performance Monitoring
Improve monitoring of health of IT and litigation support systems. Better anticipation of outages or slowdowns
Synthetic data generation for software testing
Synthetic data generation for software testing
Redaction Tool 2
Time-intensive manual tasks
Pega GenAI
GenAI is a tool that can help developers generate workflows (code in Pega) faster
NIST Compliance Recommender
Manual assessments of NIST guidelines
Named Entity Recognition
Entity Extraction
Entity Resolution
Entity Extraction and Resolution
Enabling eDiscovery Platform AI
Migrate CORA data to Relativity One or Everlaw, cloud based solutions to enable Relativity's and Everlaw's AI tools for review prioritization, privilege review and other advanced…
Code Development
More efficient writing and maintenance of code.