Microsoft Outlook MUI
N/A
Microsoft Edge
N/A
Amazon Q Chatbot Pilot
Quick access to AWS cloud engineering reference architectures and general AWS services information
Anthropic Claude Pilot
Quick access to general knowledge.
AI-Enabled Tech Desk Agent
Allow staff to resolve tech issues through an AI-enabled self-service chat agent.
SQL Server Management Studio
Microsoft Exchange Server
N/A
ServiceNow AI Search
Provide better search experience for finding knowledge articles, tickets, and other data. Ability to pull from sources external to ServiceNow
Microsoft Skype App
Cloud Knowledge Hub
Answer staff questions on cloud services and best practices via an AI knowledge hub.
AI workflow to process voicemail user service requests and translate them into actionable IT service tickets
Faster user support and an additional chain of communication for users to report issues. More organized and consistent information extraction from a message.
Microsoft OneNote MUI
N/A
FY19 Lab Call – Livewire Data Sharing Platform
Lack of easily-accessible, organized information on transportation and mobility-related projects.
Microsoft Copilot Studio
Build enterprise conversational AI agents that securely connect to data and workflows.
Microsoft PowerPoint MUI
N/A
Microsoft Power BI Desktop
N/A
Microsoft Azure PowerShell
N/A
Integration of AI, specifically CoPilot for GitHub, for BTFA Software Development Life Cycle Process for DME and O&M applications.
Reductions in BTFA Application and Database Staff has lead to increase workload for remaining staff for DME and O&M activities of applications and servers. This code is considered…
User guides/training provided in chat form
We have multiple systems with multiple user guides that are 200 plus pages. Additionally, we have a significant amount of training material. Our customer survey responses always i…
Alation Data Catalog
The AI within Alation’s Data Catalog is designed to make data easy to find, understand, and use. It leverages machine learning and natural language processing (NLP) to automatical…
Azure Data Factory
ATF recently enabled Azure Data Factory subscription in Azure, which included smart and intelligent features like anomaly detection, data quality analysis, data completeness, and…
Azure Zen 2 Storage
ATF recently enabled Storage subscription in Azure, which included smart features automatic data indexing. While we do not use these features directly, they are embedded within th…
Digital.ai
Digital.ai is used as ATF's enterprise tool for managing agile software development projects. It is used to capture user stories (requirements) and manage the processes of priorit…
Salesforce
This initiative modernizes our current on-premise and matter management databases and storage systems by migrating to cloud-based platforms specifically architected for AI integra…