User guides/training provided in chat form
Description
We have multiple systems with multiple user guides that are 200 plus pages. Additionally, we have a significant amount of training material. Our customer survey responses always identify that they are not usable because they are so dense and they are often needed in the field, i.e., they are too cumbersome to download and read on tablets and phones. I would like them to be available to the AI as source material so that our users can ask specific questions. I want to do this without having to rewrite and format the PDF documents. The applications are only for internal users, and the documentation is not considered sensitive. If this use case works, I have other documentation I would like to also consider in the future.
Detailed example
Recommendation for the business user on how to accomplish their tasks in an efficient and accurate way.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
We have 10 applications, each with user guides that range from minimal to over 200 pages. This will create efficiency by helping the staff finding relevant information when needed. This should reduce the amount of training material and user guides created
Controls / human review
ATO: No; PIA: Not published