PDF Intake (PDFI) for myUSCIS
Scanned PDFs submitted through MyUSCIS must be validated against form-specific business rules related to both the overall document and the contents of specific fields. Constructed…
Extended Automated Name Harvesting (eANH)
OIT is developing a solution that systematically extracts text from evidence documents, identifies aliases and DOBs from the extracted text.
Individual Assistance Document Translation
This AI use case addresses three inter-related problems: It eliminates delays associated with human translation of documents originally in non-English languages; it reduces the co…
Call Center Management and Service Delivery Support
DEA wants to improve the effectiveness of the Diversion Control Registrant Call Center by automating the routing of incoming calls, providing answers to common questions for Diver…
Automatic Document Processing
The AI is intended to allow the claims examiner more time to focus on more critical adjudication tasks. The CM-929 and CM-908 forms amount to tens of thousands of incoming corres…
Copilot Studio
Help complainants select the most likely case type based on a description provided by the user.
Pension Plan Summary Report Assistance
Automation, Research, Data Analysis Complex, cumbersome, and often labor intensive/long time duration to evaluate large documents and data stores
Analysis of Plan Benefits for Standard Terminations
Research, Data Analysis Complex and often intricate plan benefits review and analysis.
Insight
This AI use case is decision support software used by hearings and appeals-level Disability Program adjudicators to help maximize the quality, speed, and consistency of their deci…
Intelligent Medical Language Analysis Generation (IMAGEN)
This AI use case helps employees visualize, search, and more easily identify relevant clinical content in medical records. The use case improves efficiency and accuracy of disabi…
Duplicate Identification Process
This AI use case identifies, flags, and marks duplicates, reducing the amount of time spent to review cases for hearings.
Handwriting Recognition of Forms; Intelligent Document Processing Platform - Forms Classification and Data Extraction
This AI use case classify, identify and extract structured, semi-structured forms containing printed and handwritten fields. The use case increases automation, reduces clerical er…
Modernized Development Worksheet (MDW)
This AI use case reviews data during case development so it can be better categorized. The use case reduces processing time and customer wait times.
Pre-Effectuation Review (PER) / Targeted Denial Review (TDR) Models
This AI use case identifies high likelihood of error in certain claims and refers them for review. This use case reduces incorrect benefits payment.
Continuing Disability Review Model
This AI use case identifies disability cases with the greatest likelihood of medical improvement and flag them for a continuing disability review to improve the accuracy of progra…
Social Security Income (SSI) Redetermination Model
This AI use case identifies SSI overpayment cases that have highest expected overpayments for review.
Proactive Triage and Analysis of Hearings (PATH)
This AI use case flags high likelihood favorable claims and refers them to human adjudicators for further review to determine eligibility for on-the-record hearing decisions.
Quick Disability Determinations Model
Used to screen initial applications to identify cases where a favorable disability determination is highly likely and medical evidence is readily available to prioritize this work…
Mobile Wage Reporting
Uses AI to extract text/data from scanned images/documents representing pay stubs or payroll information to enable faster processing.
Speech to Text Video Transcription
Generate transcript from recorded audio of disability hearings
Policy Assistance Tool (PAT)
The system is designed to help employees quickly and easily find accurate policy information, improving efficiency and the user experience for those who need to access agency poli…
Vocational Assessment Assistant Tool (VAAT)
The AI is intended to address the problem of a manual, time-consuming, and expertise-dependent process for researching job codes and analyzing transferable skills, which can resul…
Structuring and Validating Completeness of Case Data Information
How can referrals from the Department of Homeland Security (DHS) be more quickly reviewed for critical pieces of information about their parents and the reason for separation? Si…
Structuring Notice of Concern Data
How can the Office of Refugee Resettlement (ORR) clear its backlog of notices of concern (NOC) and minimize backlog in the future? Notice of Concern (NOC) forms contain critical…