OMB Individually Reported
Copilot Studio
Exact public inventory row
Description
Help complainants select the most likely case type based on a description provided by the user.
Detailed example
Text
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Reduction of incorrectly submitted complaints and ease of use for the OSC Online Portal.
Controls / human review
ATO: Yes; PIA: Not published
Data needed
OSC.gov