SBSE - Payments Topics Chatbot

Provide self service capabilities to taxpayers seeking information about certain tax topics.

Joint Committee on Taxation Review Research Aide

The Joint Committee on Taxation Review (JCTR) Research Aide is a generative AI (GenAI) system that uses Retrieval Augmented Generation (RAG) search to answer questions on JCTR pol…

Local GenAI Pilot

Local Large Language Models (LLMs) will help in local no software/hardware (SW/HW) cost. LLMs will position IRS for sustainable AI services and AI tool integrations and mitigate m…

Internal Revenue Manual Research Aid (IRMA)

The Internal Revenue Manual (IRM) Research Aide (IRMA) is a generative AI (GenAI) system that uses Retrieval Augmented Generation (RAG) search to answer questions on IRM policies…

Answering Employee Questions with Natural Language Processing in IRWorks

The purpose of the Artificial Intelligence (AI) element of the IRWorks platform is to utilize natural language to respond to common user questions about IRWorks knowledge base (KB…

Form 990N Machine Learning Model

The goal of this model is to predict non-eligible Form 990N filers as part of a data driven approach to identify non-compliance within the population of exempt organizations (EOs)…

Volunteer Income Tax Assistance (VITA) Generative AI Chatbot Proof of Concept

Ask-CFO Research Aide

Ask-CFO is an extension of the Research Aide developed using a COTS platform originally designed for the Joint Committee on Taxation Research Aide (JCR) and Internal Revenue Manua…

Sandbox for Large Language Model Research

This sandbox would enable IRS Criminal Investigation (CI) to research, test, and customize Large Language Model (LLM) AI tools to increase operational efficiencies within IRS-CI.…

Digital Forensics Chatbot for IRS Employees

Generative AI for Form 1040X: Support Tool for Amended Returns (STAR)

DATA Act Bot for Procurement Data Matching

AI is used to validate whether public contract spending reporting matches the information in PDF contract documents. The Digital Accountability and Transparency Act requires consi…

Taxpayer Services Chatbot

This project implemented the Taxpayer Services chatbot, which provides self-service Frequently Asked Questions (FAQ) to taxpayers and international taxpayers regarding refunds, st…

Machine Translation

To better facilitate and automate content translation efforts at the IRS, a cloud-based commercial off-the-shelf (COTS) solution is being leveraged for use by the Linguistic, Poli…

Employee Resource Center (ERC) Chatbot

Enable self-service for employees seeking information about various employee-related topics.

Winnie Chatbot for Employee IT FAQs

Synthetic Data Engine

This AI based synthetic data generator provides synthetic data for a robust, large-scale dataset consistent with US Population Data Heuristics for testing and advanced analytics b…

Tax Disclosure Text Clustering

This project takes written data from uncertain tax disclosures, cleans up errors in the text, incorporates additional attachment information not present in the Compliance Data War…

Employee Retention Credit Text Clustering

Application of Line-Item Consolidation algorithm to identify highly similar text and apply additional features to similar clusters to enable identification of suspicious texts.

Safeguards

The Office of Safeguards needs an AI assistant that can access its documents (e.g., IRM, Publication 1075, SOPs [PDFs/Word Docs], configuration checklists [excel], NIST documents…

Qualitative Text Classification for Analysis

The AI tool, leveraging internal large language models, is intended to increase the operational efficiency of qualitative research within Small Business / Self-Employed (SB/SE) Re…

Forms Conversion

The AFCS tool assists the team with working a higher volume of form conversion than we can sustain manually due to the loss of staff due to Deferred Resignation Program (DRP) and…

Zero Paper AI Routing for Digitalization

The Zero-Paper Initiative (ZPI) aims to eliminate the flow of paper into the IRS. As a result, all non-tax, mail submissions from taxpayers will be scanned through external vendor…

Modular Code Assistant (Explain & Refactor Small Methods) for Automation Test Application Development

Assist test automation team by explaining or suggesting improvements to individual Java methods or classes below 100 lines. Ideal for improving understanding and accelerating onb…