INL AI Virtual Assitant (AiVA)
Description
work productivity
Detailed example
Outputs are consistent with commercial chatbot products, such as ChatGPT.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
This chatbot uses commercial chatgpt-like capability to answer questions, provide coaching on processes, summarize and improve communications, and produce code in a variety of formats. INL has been authorized and has planned activiites in 2025 to begin adding internal INL non-CUI data using RAG. Examples include the employee handbook and approved controlled documents.
Audit / financial statement impact
Used as a general/business chat agent for genAI.
Controls / human review
ATO: Yes; PIA: Not published
Data needed
At this time, INL plans to use non-CUI data with this solution, including the employee handbook, approved controlled documents, and other material that will assist workers in completing processes and activities. RAG (mini RAG preferred) is the method that will be used for integration with the AI solution.