Digital Media Analytics Platform

Using open-source neural machine translation models to translate global media articles and Department and public foreign social media posts into English.

Electronic Health Record AI Enhancements

Provide efficient, accurate, and comprehensive medical electronic health record (EHR) management, patient care, and administrative workflows by leveraging AI-powered tools, includ…

Rosie Chat Bot

The need for employees to locate consistent, accurate answers to HR-related questions quickly based on internal information.

Utility Invoices Data Extraction

The need to reconcile and process payments faster.

Database for Arrivals

Automating the extraction of personnel information to create a centralized database for arrivals and departures.

AI SharePoint Chatbot

The need for efficient access to post-specific information.

Databricks Code Assistant

Determining potential billing problems for Department mobile plans can be time consuming and prone to errors.

Natural Language Processing (NLP) to pull key information from unstructured texts

Walter: Generative AI Support Bot

The need to more effectively focus on critical customer requests with existing resources.

ECA Program Management and Outreach - Summarization

Storyzy

AI Tools to Enhance PD Workflows

Mass Mobilization Model

Senturion Alpha

WHA/EX Information Management

Knowledge Management for administrative and IT related processes. Formerly known as "Low Earth Orbit (LEO) – Budget Office Inquiries" to answer questions frequently asked about bu…

Creating Persistent Virtual Reality Personas for Dynamic Training

There is a need to improve effectiveness of immersive training in the future. The team develops a dynamic integration between multiple AI tools to create stored/persistent "person…

Translation of Consular Content using AI

TIP Report Research Translation

The TIP Report Translation AI system provides informal, unofficial translations for materials related to the annual Trafficking in Persons report. This capability saves staff tim…

Diplomatic Security - Legal Instruction Unit

Insufficient personnel and resources available to create multimedia, conduct necessary research, and develop required curriculum.

NIV Adjudication Review Recommendation Engine (ARRE)

ARRE is used to make post-adjudication managerial quality assurance review time more efficient. The current required managerial review of cases includes a randomly selected portio…

Live Consular AI Language Augmentation (LCALA) - Visa Interview Pilot

Language gaps between applicants and non-native-speaker adjudicators create inconsistent, ad-hoc translation during brief (~3-minute) interviews or is limited to questions the adj…

AI Programmatic Insights

Regional Directors (RD) have to analyze current passport trends and data to determine overall performance and resource requirements to enable successful alignment to overall perfo…

RegScale

The AI in RegScale is intended to reduce the manual workload, complexity, and latency in compliance management. It automates the extraction and initial drafting of regulatory docu…

Live Consular AI Language Augmentation (LCALA) - OCS/ACS Pilot

LCALA OCS/ACS Pilot aims to close language gaps in routine, time-sensitive citizen services by providing on-demand interpretation for calls and in-person interactions. Today, limi…