130 matching use cases
Service Delivery ×Low ×
OMB-IND-ROW1029OMB Individually Reported

GrantSolutions Text Analyzer Tool

Program staff authoring NOFOs need capabilities to simplify language and ensure NOFOs remain compliant with the Plain Writing Act of 2010.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW1030OMB Individually Reported

GrantSolutions AI Writing Assistant

Program staff authoring NOFOs need capabilities to simplify language and ensure NOFOs remain compliant with the Plain Writing Act of 2010.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW1031OMB Individually Reported

GrantSolutions Recipient Risk Tool

Grant managers need an efficient method to conduct risk assessments before issuing financial assistance awards to prevent fraud, waste, and abuse.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW1032OMB Individually Reported

GrantSolutions Non?Competing Continuation Approval Tool

Grant managers need an efficient workflow to identify and analyze differences in non-competing continuation budgets and narratives from year to year.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW1033OMB Individually Reported

GrantSolutions Helpdesk Agent

GrantSolutions users need an efficient method to get answers to their login and access-related questions.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW1034OMB Individually Reported

GrantSolutions Non?Competing Continuation Review Tool

Grant managers need an efficient workflow to identify and analyze differences in non-competing continuation budgets and narratives from year to year and ensure narratives promote…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW3104OMB Individually Reported

SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse.

The Q&A bot answers caller’s questions using approved FAQs found on SSA.GOV. Support is provided in both English and Spanish. Calls answered solely by the bot reduce the wait for…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW3108OMB Individually Reported

Customer Insight Tool

SSA uses a survey system to deliver and manage customer surveys. Part of the deployed system includes an AI capability for performing text analytics for identifying and tracking c…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW3125OMB Individually Reported

AI Comment Analysis

The AI comment analysis system supports the decision-making of SSA public comment reviewing staff by making preliminary designations as to whether a given public comment (or selec…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW3213OMB Individually Reported

Evaluating Customer Feedback and Sentiments with AI

To leverage Natural Language Processing (NLP) and secure Large Language Models (LLM) on unstructured text data to identify actionable insights to drive customer improvement initia…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW3214OMB Individually Reported

Consular Affairs FaceVACS

To automatically check passport photo quality during the Online Passport Renewal (OPR) process, providing instant feedback to ensure submitted images meet requirements.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW3235OMB Individually Reported

Natural Language Processing (NLP) for Foreign Assistance Appropriations Analysis

Summarizing the key points of a lengthy report using AI.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW599OMB Individually Reported

Unaccompanied Children Program Policy & Procedure Research Tool

How can the Office of Refugee Resettlement (ORR) research the laws, standards, policies, and procedures applicable to monitoring visits more quickly while maintaining thoroughness…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW604OMB Individually Reported

Child Welfare Information Automated Inquiry System (Note: previously named "Child Welfare Information Gateway OneReach Application")

How can Child Welfare Information Hotline callers get the right information faster without increasing staffing? The Children's Bureau runs the Children Welfare Information Gatewa…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW631OMB Individually Reported

ASPR TRACIE - Web search results improvement (prototyping stage)

Web search results improvement - ASPR TRACIE

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW722OMB Individually Reported

Site Audit AI Support (SAAIS) App

NIOSH conducts numerous post-market activities to ensure that respirator configurations approved by NIOSH remain protective. Among these activities are audits of the manufacturing…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW723OMB Individually Reported

Respirator Selection Logic (RSL) Copilot

Workers rely on NIOSH Approved respirators to protect them from inhaling high-consequence particulate, gas, and vapor hazards. Some examples of these respiratory hazards include:…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW724OMB Individually Reported

PPE Concerns Copilot

The PPE Concerns Mailbox received inquiries that NIOSH/NPPTL staff must review and respond to. To date, over 10,000 questions have been received with answers provided. Responding…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW747OMB Individually Reported

Resource Library Assistant

Users being able to find information related to program participation.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW755OMB Individually Reported

Independent Dispute Resolution (IDR) Eligibility Rules Engine

The current Independent Dispute Resolution (IDR) Technical Assistance (TA) process is very manual and time intensive which limits throughput.  The rules engine should significantl…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW811OMB Individually Reported

AI to Improve Public Access to the Administrative Appeals Process

More effectively leverage online resources to better assist the public and reduce the number of misfiled appeals submitted to the Departmental Appeals Board (DAB) via electronic f…

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW991OMB Individually Reported

BDC Website Search

The AI provides natural language searching of BDC website information, making it easier for users to find relevant information.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-1OMB Individually Reported

Meeting Minutes Summary Tool

Manually creating meeting minutes and summaries is time-consuming and may result in inconsistent documentation of key discussion points and action items.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-SBA-12OMB Individually Reported

Office of Field Operations AI - Chat GTP, Bing CoPilot, or Google Gemini

Manual processing and analysis is resource-intensive and may lack the speed and consistency needed for effective operations.

OMB Individually ReportedService DeliveryLow risk