General AI Use Case across the SBA for web and desktop

Staff need quick access to current, accurate information with verifiable sources for research, analysis, and decision-making. Traditional search requires manual verification and s…

Email, Document, and Composing AI Editor

Government communications require professional, clear, and error-free writing across diverse documents and correspondence. Manual proofreading is time-consuming and may miss subtl…

Secure IL5 AI

Government teams need secure AI capabilities that meet federal security requirements for analyzing sensitive data, generating content, and streamlining knowledge work without comp…

Employee Work Prioritization AI Agent

Staff require versatile AI assistance for diverse tasks including content creation, coding, translation, research, and problem-solving. Single-purpose tools create inefficiencies…

Office of Advocacy AI System-Prompt Suite

Federal staff spend significant time on repetitive text-processing tasks such as rewriting, summarizing, drafting replies, checking grammar, and fact-checking. Traditional approac…

Audit Green Book Classification

Manual classification and tagging of audits and recommendations according to OMB Green Book taxonomy is labor-intensive and prone to inconsistency.

SBA.gov External Customer Chatbot

Customer service teams are overwhelmed with routine inquiries that slow response times and prevent agents from focusing on complex, high-value customer issues. Manual case classif…

Predictive AIOps

IT operations teams are overwhelmed with massive volumes of alerts and events from diverse monitoring tools, creating alert fatigue and slowing incident response. Manual correlati…

Data Analysis and Visualization AI

Data analysts spend significant time on repetitive tasks like data cleaning, semantic modeling, calculation creation, and generating data narratives. Non-technical business users…

Developer Code Assistant AI

Software developers spend significant time on repetitive coding tasks, writing boilerplate code, creating documentation, generating unit tests, and conducting code reviews. Legacy…

Developer Code Assistant AI

Developers spend substantial time writing repetitive boilerplate code, looking up syntax and APIs, translating requirements into code, and debugging errors. Understanding unfamili…

AI Incident Summarization

Security analysts spend 15–30 minutes manually reading hundreds of work notes, logs, and audit trails to understand the status and history of each security incident, slowing respo…

AI Resolution Notes Generation

Formal closing notes for security incidents take analysts 15–30 minutes to manually draft at incident closure, diverting time from active threat response and creating documentatio…

AI Vulnerability Ticket Deduplication

Multiple security scanners (Tenable, Qualys, Rapid7) report the same vulnerability on the same host, generating duplicate tickets that create 'ticket bloat' and waste remediation…

AI Vulnerability Remediation Assistance

Security teams require environment-specific remediation guidance to determine the optimal patch or configuration change for each identified vulnerability, a process that is curren…

Internal OFO Chatbot Recommender

OFO agents need quick access to relevant policy documents and guidance materials to efficiently respond to inquiries without manually searching through knowledge repositories.

Multi-Agent Orchestration

SBA maintains millions of lines of legacy ColdFusion and COBOL code supporting mission-critical lending systems (CAFS) with minimal test coverage and significant technical debt. M…

AI-Powered Search and Recovery

During cloud migration (AWS EVS) and disaster recovery operations, locating specific data across backup snapshots, identifying clean recovery points, and performing forensic analy…

ODRR Comm - Talking Point Generation

Creating tailored talking points for public and internal discussions requires manual compilation of statistics and program data across multiple sources.

7(a) Purchases ML Model

Manual review of all 7(a) loan purchase applications is resource-intensive, but OCA needs to maintain quality control and minimize PIIA error rates.

Amazon Q in Connect

Staff need quick access to relevant information and guidance to efficiently respond to inquiries and make decisions.

Comment Letter Review and Analysis

EDGAR Filing Certification Review Solution

Evaluating Cybersecurity Alerts

Explore different mechanisms leveraging AI to inform and expedite cybersecurity processes.