2 matching use cases
OMB 2025 Individually Reported AI Use Cases ×Human Resources ×VBA: Veterans Benefits Administration ×
OMB-IND-VA-25-1471OMB Individually Reported
Articulate 360: AI Assistant
The ability to efficiently and quickly create interactive and engaging eLearning for VBA claims processors. Engaging eLearning helps reduce instructor burden and time in tradition…
OMB Individually ReportedHuman ResourcesLow risk
OMB-IND-VA-25-5163OMB Individually Reported
Customer Sentiment
Proactively identify drops in customer service as perceived by the customer.
OMB Individually ReportedHuman ResourcesLow risk