Microsoft Copilot

To support the HUD Secretary's directive to improve efficiency, HUD has a need to offer office productivity tools and capabilities. This would include the ability to automate repe…

Aquisition Approval Request Compliance Tool

This project was developed to help identify likely Information Technology (IT) purchases that do not have an associated Acquisition Approval Request.

Intelligent Ticket Routing

Predictive Maintenance Impacts

Ticket Resolution Categorization (Incident/Change)

Ticket Templatization

Public Comments Analysis

Public comments analysts are overburdened with processing large volumes of public comments. This delays regulatory review and burdens policy staff.

Voiceover App

Recording audio for videos (onboarding, educational materials, etc.) is costly and time consuming.

Chatbot for IT Customer Help Desk

The chatbot assists USDA staff with IT issues by answering common questions and initiating a support request if additional help is needed.