2 matching use cases
OMB-IND-DHS-2402OMB Individually Reported
SEVP Response Center Chatbot - SID (SEVIS Interactive Dialog)
This use case intends to solve the problem of handling a high volume of routine inquiries from students and officials, which can overwhelm human agents and delay response times.
OMB Individually ReportedService DeliveryLow risk
OMB-IND-DHS-2436OMB Individually Reported
Burlington Finance Center Voice Bot
This use case intends to solve the problem of the manual and time-consuming process of handling routine bond inquiries.
OMB Individually ReportedService DeliveryLow risk