7 matching use cases
OMB 2025 Individually Reported AI Use Cases ×HHS/CMS/CCSQ ×
OMB-IND-ROW740OMB Individually Reported

Feedback Analysis Solution (FAS)

Speeds up the manual and time-consuming process of analyzing public comments on frequently posted regulations.gov and FDMS dockets by employing advanced natural language processin…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-ROW744OMB Individually Reported

CCSQ ServiceNow AI Search

The AI Search index stores data from ServiceNow AI Platform® records or external sources and makes that data available for users to search in multiple applications. Search query f…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-ROW747OMB Individually Reported

Resource Library Assistant

Users being able to find information related to program participation.

OMB Individually ReportedService DeliveryLow risk
OMB-IND-ROW750OMB Individually Reported

QPP Admin Bot

This AI is to help with Code complexity.

OMB Individually ReportedAdministrative FunctionsLow risk
OMB-IND-ROW752OMB Individually Reported

CCSQ Now Assist for CSM

CCSQ Now Assist for CSM (Customer Service Management) is a product inside ServiceNow (SaaS).  It integrates Gen AI with CSM, and uses Now LLM (ServiceNow native Large Language Mod…

OMB Individually ReportedInformation TechnologyLow risk
OMB-IND-ROW754OMB Individually Reported

Citation Analysis and Survey Assistant (CASA - Nursing Home Survey CMS 2567)

CASA enhances the efficiency and effectiveness of monitoring and reviewing nursing home surveys across the US. It enhances how the Quality, Safety, and Oversight Group (QSOG) and…

OMB Individually ReportedHealth and MedicalLow risk
OMB-IND-ROW759OMB Individually Reported

CCSQ Now Assist for Creator

Improve efficiencies regarding development withing the CCSQ ServiceNow program.

OMB Individually ReportedInformation TechnologyLow risk