AWS/cloud.gov - Network Routing
Support public complaint submission by enabling network routing technology to optimize speed of routing and re-route traffic around any configuration issues.
Azure Platform/Tools - Network Routing
Decision and action relating to network routing and load management.
Camtasia
Dynamic captions use AI tech within the local client software to convert speech to text and produce a transcript file.
Cloudflare Turnstile
Prevents bots from automatically submitting spam complaints through public web portal.
Dragon
Use natural language processing to convert spoken audio to text for employees with vision or mobility limitations.
Evidence.com
Use the auto-transcribe feature to transcribe body worn camera footage to text making it more easily searchable. Also use the redaction assistant feature to remove sensitive inf…
Civil Rights Public Reporting Portal
With limited staff, we use AI to summarize incoming public complaints to assist in determining if a complaint is actionable by our teams.