PII in Foreign Medical Program (FMP) Faxes
Description
Improve processing speed in identifying and processing multiple language claim forms and improve the speed and accuracy of such claims.
Detailed example
1. Identify claims submitted in a foreign language. 2. Identify which foreign language is being used. 3. Identify the specific claims pages in a foreign language within the document.
AI / analytics pattern
Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relationships.
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Improves processing speed to ensure the Veteran receives a completed claim in a more timely manner. AI is more cost effective than Optical Character Recognition (OCR).
Controls / human review
ATO: Not reported; PIA: Not published