Community Care Clinical Documents
Description
Thousands of Veterans receive care in the community in both unscheduled urgent/acute care settings and scheduled care settings. Following these encounters, VA must receive clinical documentation describing the encounter and address follow-up care needs. The current process for this is manual, inefficient, and not always effective at timely documentation retrieval. This results in delayed care for Veterans and duplication of services.
Detailed example
This product will automate identification, retrieval, and notification in the context of community care clinical documents.
AI / analytics pattern
Agentic AI: AI systems that perform tasks or make decisions autonomously with minimal human intervention.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Solving this problem will improve care quality for Veterans, decrease administrative burden on clinicians, automate manual processes, and improve workforce efficiency, resulting in decreased burnout and overtime expenditures.
Controls / human review
ATO: Not reported; PIA: Not published