Patient Care Services Integration Platform (PCSIP)
Description
1. Improve patient flow at VAMCs so that 20% more Veterans are provided care with existing staff and resources. 2. Enable use of FDA approved devices in FISMA compliant manner. 3. Optimize veteran journey from direct care to community care and back.
Detailed example
1. Estimated time for appointment for patient in Direct Care within VA and Community Care. 2. Estimated time for patient to reach PACU or Wards in Surgery Workflow. Estimated time for Discharge of patient in Emergency, Surgery, and Wards. 3. Patient Past Medical History Summary generated from Patient Medical Information in Vista/CPRS, Cerner and combined with Outside Records received in PDF format. Patient Summary generated is customized per specialty and per workflow e.g. Emergency, Surgery (Cardiology, Oncology, Orthopedics, Gastroenterology), Anesthesia, Behavioral Health, In-patient Wards. 4. Clinical summary of care provided summarized from Patient Data in EHRs (Epic, Cerner, Meditech, Vista/CPRS) and Ambient Dictation generated note. 5. ICD and CPT codes generated for Ambient Dictation notes for billing optimization. 6. Care Pathways determined from Ambient Dictation between care providers and patients. 7. Case Management notes generated from calls between Case Managers and Care Providers internally within the VA. 8. Ambient AI generated notes specific for workflows and specialties including Emergency, Radiation Oncology, Surgery, Wards, Behavioral Health and Primary Care. 9. Radiology protocoling notes generated from Patient Info in EHRs and Ambient Dictation.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
b) Pilot – The use case has been deployed in a limited test or pilot capacity.
Expected benefit
1. Improve patient flow at VAMCs so that 20% more Veterans are provided care with existing staff and resources. 2. Enable use of FDA approved devices in FISMA compliant manner so that staff can get the job done easily from VA provided workstations for authentication, authorization, access for read and write to multiple clinical systems 3. Optimize veteran journey from direct care to community care and back.
Controls / human review
ATO: Not reported; PIA: Not published