OMB Individually Reported
Sentiment analysis for app feedback
Low riskExact public inventory row
Description
Analyzing and summarizing feedback provided by patients and providers for VA Mobile Apps. Identifies trends and makes inferences of "App Feedback" data to provide a scalable solution.
Detailed example
Major topic classifications of given output.
AI / analytics pattern
Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relationships.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Reducing working hours and providing VA app developers with user feedback analysis and trends.
Controls / human review
ATO: Not reported; PIA: Not published