PRISM Ally
Description
Assists users with federal regulatory and agency policy questions related to acquisition
Detailed example
Ally utilizes a Retrieval-Augmented Generation (RAG) approach to develop answers to user submitted questions. The user submits a query and any prompt instruction needed through the PRISM Ally user interface. Using the query, PRISM Ally performs a vector search of its private knowledge repository to identify relevant information that can provide enhanced context for developing the answer. The user query, prompt, and enhanced context are then passed to the LLM. The LLM considers the information and returns an answer. The utilization of enhanced context provides guardrails for the LLM and helps to increase the accuracy of the answers provided.
AI / analytics pattern
Generative AI: AI that generates new or synthetic content (e.g., images, videos, audio, text, code).
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
A.I. will help HHS deliver faster, higher-quality public services and measurably improve mission outcomes by cutting cycle times and backlogs, boosting accuracy, and increasing first-contact resolution and customer satisfaction. It will drive cost avoidance and productivity through automation and reuse of shared data/models and code, lowering unit costs per transaction while protecting taxpayer dollars. Built-in accessibility, interpretability, and human-in-the-loop safeguards strengthen equity, fairness, and public trust, with transparent citations, monitoring, and appeal mechanisms. The workforce benefits from targeted upskilling and copilots that reduce manual research and documentation, improving time-to-competency and decision quality. Data quality and interoperability improve via standardized metadata, provenance, and sharing—enabling secure, portable, and interoperable solutions that reduce vendor lock-in and long-term risk. Success will be tracked with concrete metrics such as cycle-time reduction, error-rate and rework decreases, customer experience score gains, cost-per-action savings, accessibility conformance, reuse/adoption counts, training completions, and compliance/incident rates.
Controls / human review
ATO: No; PIA: Not published
Data needed
The PRISM Ally application and private knowledge repository are located within the Unison Cloud, in a FedRAMP moderate environment. The application and repository are maintained by Unison. Regulatory content (e.g. FAR, DFARS, agency supplementals) within the repository is sourced from government authenticated sources (e.g. acquisition.gov, ecfr.gov). Unison updates the regulatory content within the repository with each new regulatory update release.