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OMB Individually Reported

National Computerized Maintenance Management System (NCMMS) AI Chatbot

Exact public inventory row

Description

The AI is intended to solve the problem of providing user support within National Computerized Maintenance Management System (NCMMS) (IBM Maximo) for facility managers, contractors, and management teams, specifically by offering contextual support for the 20,000 work orders submitted daily.

AI / analytics pattern

Natural Language Processing: AI that processes, interprets, and shares information in human language.

Automation level / stage

a) Pre-deployment – The use case is in a development or acquisition status.

Controls / human review

ATO: Not reported; PIA: Not published

Source

OMB 2025 Federal Agency AI Use Case Inventory

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