OMB Individually Reported

Improve ASSIST Application Help

Exact public inventory row

Description

The AI is intended to solve the problem of users needing to sift through multiple documents to find help for specific ASSIST system functionalities. It aims to modernize application help by providing context-driven answers through an AI chatbot, leveraging existing help documents in various formats like PDF, Word, and Excel.

AI / analytics pattern

Natural Language Processing: AI that processes, interprets, and shares information in human language.

Automation level / stage

a) Pre-deployment – The use case is in a development or acquisition status.

Controls / human review

ATO: Not reported; PIA: Not published