Community Outreach Chatbot that Helps the Public Consume Prevention Resources
Description
Many citizens may not have the time to explore the copious library of DEA Community Outreach and Prevention Support (CPO) resources. By training AI on these resources, citizens can ask plain language questions and get succinct answers.
Detailed example
1. Delivery of DEA publications (digital, hard copies for individuals, and bulk copies for organizations / events); 2. Connect users with best content fit; 3. Allow users to request DEA participation in community events; 4. Increase user skills and understanding to prevent substance use through the generation of answers derived from DEA content; 5. Connect users with DEA partners that provide content outside of CPO scope.
AI / analytics pattern
Agentic AI: AI systems that perform tasks or make decisions autonomously with minimal human intervention.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Increased usage of drug use prevention resources by citizens. Extends the reach of CPO into communities who have a high risk of drug abuse.
Audit / financial statement impact
Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.
Controls / human review
ATO: Not reported; PIA: Not published