Salesforce
Description
Addresses the problem of complex data analysis and decision making by providing AI-driven capabilities that simplify and accelerate the process.
Detailed example
Drive outcomes at scale and get answers to inform.
AI / analytics pattern
Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relationships.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Purpose: Provides contextual insights and AI-powered predictions and insights to drive engagement and focus directly in the flow of work in Salesforce. This license also includes AI features, which are not in use at this time. Expected benefits: NSD procured CRM Analytics Plus licenses for the use of Tableau for reporting.
Audit / financial statement impact
Does not produce an output that serves as a principal basis for decisions or actions with legal, material, binding, or significant effect on any of the individuals or entities identified in OMB-25-21.
Controls / human review
ATO: Not reported; PIA: Not published