OMB Individually Reported
ServiceNow Classification Prediction
Low riskExact public inventory row
Description
Inconsistencies in classification values determined by human technicians
Detailed example
Prediction
AI / analytics pattern
Classical/Predictive Machine Learning: Models trained on data to make predictions or classifications based on identified patterns or relationships.
Automation level / stage
c) Deployed – The use case is being actively authorized or utilized to support the functions or mission of an agency.
Expected benefit
Improved automation
Audit / financial statement impact
It does not meet the definition outlined by OMB.
Controls / human review
ATO: Yes; PIA: Not published
Data needed
Existing LANL IT ticket data stored in GCC Data Center certified as FedRAMP High. Training servers in same environment.