BAS Assist
Description
BAS Assist, a generative AI chatbot that supports users of the enterprise BAS applications. BAS Assist provides real-time guidance in natural, conversational language, enabling users to more effectively complete application tasks, resolve common issues, and access technical assistance without requiring direct staff intervention. This tool enhances accessibility, reduces administrative burden, and improves service delivery to state, local, and tribal government partners. BAS Assist is being developed and deployed in alignment with the Department’s enterprise AI risk management protocols, including those articulated under Section 3(a) of M-25-21 for inventory reporting, post-deployment monitoring, and incident response.
Controls / human review
ATO: Not reported; PIA: Not published