Email Analytics for Investigative Data
Description
This use case intends to solve the problem of the time-consuming and resource-intensive process of preparing multilingual email data for analysis.
Detailed example
The output is email data that has undergone spam message classification, translation, and entity extraction, including names, organizations, or locations.
AI / analytics pattern
Natural Language Processing: AI that processes, interprets, and shares information in human language.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Homeland Security Investigations (HSI) personnel encounter large volumes of legally acquired, multilingual email data that must be prepared (ingested, triaged, translated, searched and filtered) before it can be analyzed to support investigations. The email analytics workflow eliminates manual data preparation processes, and leverages machine learning to conduct spam message classification, translation, and entity extraction, including names, organizations, or locations. It also utilizes HSI's AI-enabled translation capabilities (see related use case “Translation and Transcription for Investigative Data”) for translation of emails in other languages to English. The output reduces time and resources spent preparing data, increases the analytic utility of the data, and allows HSI personnel to more quickly conduct analysis on the information.
Audit / financial statement impact
This use case provides more efficient data processing for HSI personnel. The AI output may be used to produce investigative insights in the form of data, information leads or connections that HSI personnel can use to inform investigations, but the output itself is data preparation and organization so HSI personnel can produce those leads when combining the AI output with the personnel’s expertise and other relevant investigative data and information. Personnel may use these insights for law enforcement purposes in ongoing investigations with existing targets to assist in activities such as producing risk assessments about individuals or identifying criminal suspects; however, all insights are reviewed and validated by both personnel and supervisors before being included in any official case management system, and do not serve as a principal basis for law enforcement action or decision. Any enforcement decisions related to these insights are outcomes of the full Federal Investigation Process involving verifying any insights as evidence (including validating AI-translated material by a certified interpreter), presentation to a U.S. Attorney’s Office and potentially a District Court judge, decision to prosecute, judicial review, and trial and sentencing.
Controls / human review
ATO: Not reported; PIA: Not published