OMB Individually Reported
USCIS Speech Translation Service
High riskExact public inventory row
Description
Provide efficient communication, consultations, and other live applicant interactions in USCIS offices.
Detailed example
Provides speech to speech and speech to text translation in multiple languages through government-issued iPads.
AI / analytics pattern
Natural Language Processing: AI that processes, interprets, and shares information in human language.
Automation level / stage
a) Pre-deployment – The use case is in a development or acquisition status.
Expected benefit
Reduce the manpower needed to verbally communicate with applicants and ensure that they are directed in an accurate and efficient manner.
Controls / human review
ATO: Not reported; PIA: Not published